Even though we draw on over 25 years of experience in 3D printing, we are constantly looking for ways to improve the quality of our prints and services. However, sometimes your model just cannot be printed in the material you selected.
It's possible that you could hit the limitation of a certain technology and that we know from past experience it will fail to print anyway (e.g. a thin wireframe model in mammoth resin).
Or you might have missed some of the design guidelines that need to be respected in order for your model to print successfully.
In both cases, we will provide you with detailed information on the issue and which the possible alternatives are.