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Are My Files Treated Confidentially?

Yes, your privacy is important to us. We know that you probably invested a lot of time, effort, resources and creativity in your designs. Some might be the prototype of a new tech gadget, while others could simply be a smart idea you want to keep to yourself. We don't publish renders or photos of your design, nor make the design publicly available. Uploaded models cannot be downloaded by anyone but us.

What you don’t want to happen is for others to see these designs or even worse, copy them. If you upload your file to our website, there is no risk that someone steals your idea or downloads your files.

  • Firstly, when you upload a file in order to check out the prices for a professional 3D print, your designs will not be visible to the public. For your own convenience, the data will be stored in your own account for 30 days. After that, the data will be deleted.
  • Secondly, regardless of whether you place an order or not, others will never be able to see or download your file. Even in the event (which is completely optional) that you decide to open a shop on our website to sell your 3D prints, customers still won’t have the option to download the actual 3D file.
  • Thirdly, we will never sell your designs or use them without your permission. We have been active in the 3D printing sector for more than 25 years and have a long history of working on prototypes with brands such as Adidas, Toyota, and Peugeot. We have gained their trust by proving that we are a reliable and trustworthy partner. Whenever we display 3D prints at an event or feature images of designs on our website, we will ask for the designer’s approval first and we will always mention the name of the designer.

If you want further guarantees, you can request a copy of our non-disclosure agreement (NDA) by emailing contact@i.materialise.com.

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